Mount Kidd RV Park Kananaskis, Alberta

Legal

Reservation rules, terms & privacy

Reservation Rules

Last updated: August 08, 2026

Never Purchase Reservations from 3rd Party Sellers

Our Terms and Conditions have always stated that unauthorized transactions or transferring of customer rights are not allowed. To remove all doubt, no 3rd parties are authorized to sell, transfer, or otherwise provide access to any Mount Kidd RV Park reservation. All reservations must be purchased via this system online, or in-person at our front-desk.

We reserve the right to cancel any unauthorized or transferred transaction/reservation without refund nor compensation. As per the Terms and Conditions of this service, we also reserve the right to seek damages from any and all parties involved in such unauthorized or transferred transactions/reservations.

  1. Reservations can be made up to 90 days in advance of your arrival date.
  2. There is a limit of five campsite reservations per transaction.
  3. The maximum stay is fourteen (14) consecutive nights, with a minimum of 24 hours offsite before staying any additional night(s).
    For clarity, guests must vacate Mount Kidd RV Park's entire property for at least 24 hours after staying on our property for 14 consecutive-night. Any guests (primary or visiting) found to have 15+ reserved consecutive-nights are subject to reservation cancellations without refund. All out-of-compliance reservations are subject to all applicable change fees to bring those reservations back into compliance.
  4. "SLIDING" (repeatedly advancing a campsite reservation beyond the 90-day window) is not permitted, as it circumvents the principle of fair access to all. Persons engaging in sliding may have their reservation cancelled. To prevent "SLIDING," you cannot make changes to your reservation until your departure date falls within 90 days of today's date.
  5. No more than six people may occupy a campsite, unless they are all members of a single family unit.
  6. You may book only one camping accommodation unit per campsite at the time of reservation. Additional units may be added at check-in. An additional camping fee is charged for additional accommodation units and/or tents on a campsite. Important: portable toilet tents and portable shower tents are not permitted.
  7. There is a $14 non-refundable reservation fee per reserved campsite, and a $10 non-refundable change fee for any modifications to your reservation.
    Price increases from $12 & $8, respectively, for all reservations after May 1, 2025
    Additionally, to prevent abuse of the 90-day window, a 50% of price per-day-removed, non-refundable, change fee will be applied for reservation change(s) resulting in the advancement of greater than one day from the original beginning of a reservation.
  8. If a cancellation is made more than 72 hours before check-in time of the scheduled arrival date, the standard camping fees will be refunded.
  9. If a cancellation is made less than 72 hours before check-in time of the scheduled arrival date, two nights camping fee will be forfeited. Any remaining camping fees will be refunded.
  10. Full pre-payment of all reservation charges and fees is required at the time of reservation.
  11. Discounts, such as seniors discounts, cannot be processed when making reservations; applicable discounts are processed at check-in.
  12. Camping reservation holders are responsible for the actions of all camping party members and any visitors to their campsite.
  13. Guaranteed check-in time is 4 PM. Please Note
    Due to our site cleaning procedures between guests, we will no longer be accepting early check-in before 4PM.
  14. Check-out time is 1 PM.
  15. Mount Kidd RV Park will not provide refunds for anything beyond our control; such as, but not limited to: inclement weather, family emergencies, evictions, environmental disasters, etc.
  16. Only the person whose name is on the reservation as the reservation holder has access to change or cancel a reservation.
  17. Registered Reservation Holder's Responsibilities
    • All reservations must have a person registered as the holder of the reservation. By default, this is the person who's account the reservation is held within.
    • The reservation holder must ensure that their account with us has their current and accurate full name, home address, and telephone number when checking in. Valid government issued ID will soon be required of all reservation holders upon check-in.
    • The reservation holder must ensure that their account with us has a valid credit-card stored, that they are legally authorized to use, for the entire duration of their responsbilities for any and all reservations.
    • The reservation holder is responsible for registering all of their guests' full names and contact phone number before or when they arrive.
    • The reservation holder is responsible for the accuracy of all information provided on their account and on all reservations in their account, without exception.
    • The reservation holder is liable for any and all damages caused by anyone in their campsite during their reservation, without exception.
    • A minimum $150.00 cleaning fee, per incident, will be charged for any campsites left unattended with any required cleaning by our staff, agents, or legally authorized entity (e.g. Law Enforcement). The discretion and definition of what is required to be cleaned will be solely held by our staff, agents, or any legally authorized entity.
    • The reservation holder remains legally responsible and liable for all reservations in their account unless the transfer is discussed in-person with, and approved by, our front-desk manager. To be clear, the reservation remains in the possession of the original reservation holder until the reservation is removed from their account by our front-desk staff, for a fee. To remove all doubt, both parties must be present, in-person, for a reservation to be transferred, and there will be $14 transfer-fee, per site, charged to the original reservation holder and all standard fees and rules remain in effect. (i.e. the reservation will be refunded to the original holder, minus the transfer fee for each site being transferred plus any and all other applicable fees and charges. The new reservation holder will be charged in full for the reservation including the standard $14 booking fee per site.)
    • Any attempt to circumvent any of our policies, by any party, is grounds for all related reservations to be cancelled and all persons evicted, if applicable, without refund, at our discretion to our full satisfaction.
    • The reservation holder is responsible for all related costs and legal fees that we incur to enforce any and all of our policies relevant to any and all of the reservations held within their account.

Shared Campsites

Units: All additional camping units receive a $10.00 discount per unit per night from the above rates.
Tents: All additional tents including storage tents are subject to a $15.00 charge per night.
Important: portable toilet tents and portable shower tents are not permitted.

We allow 2 additional units, including RV’s, storage tents, and children's tents, to a maximum of 3 camping units in total per campsite. Additional units are paid for upon arrival of extra units. Absolutely no exceptions. Please ensure you book an adequate number of campsites.

Important: Any fees for additional units that remain unpaid at the time of departure will automatically be applied to the default credit card on file, or the credit card used to secure the reservation if no default credit card exists. You may request that additional unit fees are paid by other means (other credit card, cash, debit) prior to departure.


No Shows & Late Arrivals

  • Reservations are held until 2 PM of the day following the scheduled arrival date.
  • If you do not notify us of a late arrival before 2 PM, your reservation will be cancelled. Refunds will be determined on when the reservation was cancelled.
  • For clarity, if a no-show reservation is subsequently requested to be cancelled by the guest after the scheduled arrival date, the effective cancellation time is when the cancellation is recorded by us, and any refund will be calculated from that time.

Cancellation Policy

Last updated: August 08, 2025

  • To cancel a reservation, you may submit the cancellation request in one of the three following acceptable ways:
    1. Online: Login to your reserve.mountkiddrv.com account and choose "My Account", then "My Reservations", select "view" next to the confirmed or tentative reservation that you wish to cancel, an then click the "Cancel" button located in the reservation details page. (If the cancel button is not shown, then you must use one of the two other options.)
       
    2. Email: Send an email to camp@mountkiddrv.com and include your instructions to cancel and your confirmation number.
       
    3. Telephone: Phone our reception desk at 403-591-7700 during office hours and request a cancellation; be sure to have your confirmation number.
       
  • Cancellations are applicable as of the time received by us in an accepted manner.
     
  • Applicable Time-frames and Refunds for Cancellations:
    • The $14.00 reservation fee, and any $10.00 reservation change fees, are non-refundable.
      Price increases from $12 & $8, respectively, for all reservations after May 1, 2025
       
    • If a cancellation is made more than 72 hours before check-in time of the scheduled arrival date, the camping standard fees will be refunded.
       
    • If a cancellation is made less than 72 hours before check-in time of the scheduled arrival date, two nights camping fee will be forfeited. Any remaining camping fees will be refunded.
       
    • The cancellation policy supersedes all other policies, including the No Shows & Late Arrivals policy, the Change Rules, and the Sliding Rules, meaning that any cancellation of a portion of a reservation has the cancellation policy applied and then the Change and Sliding rules.
      • For clarity, this means that the cancellation of the first 4 nights of a 7 day reservation will not receive a refund for the first two nights, and receive a 50% refund for the 3rd and 4th nights.
      • For clarity, on a No-Show, 7-night reservation, if a guest does not arrive and does not notify us by 2 PM of the day following the scheduled arrival date, the first 3 nights are non-refundable regardless of when the guest subsequently requests a refund; any refund for remaining nights will be calculated from the time the cancellation is recorded by us under this Cancellation Policy.
         
    • Cancellations occurring after a guest has checked-in will not receive a refund for the two nights following the time of cancellation. For clarity, a "night" begins at 4 PM, so a cancellation occurring after 4 PM will not receive a refund for the current calendar day, nor up to the two following nights.
       

Modifying a Reservation

To prevent "SLIDING" (repeatedly advancing a RV/campsite reservation beyond the 90 day window) you cannot make changes to your reservation until your departure date falls within 90 days of today's date.

There is a non-refundable change fee of $10.00 per change.
Price increase from $8 for all reservations after May 1, 2025

If a change to arrival date is made less than 72 hours before 4 PM of the scheduled arrival date, up to two night's camping fee will be forfeited. Any remaining camping fees will be refunded.

There is an additional, non-refundable, change fee equal to 50% of days removed from any reservation that is changed to advance its arrival by more than one day from the original reservation arrival date.

Details:

For example, if someone has an original reservation for 14 days beginning on June 18 and ending on July 2, and they call to change that reservation, once July 2 is within 90 days, to have their reservation now start on June 30, that person will be charged based on the following algorithm:

Cost Per Day = Original Cost / Total Days = p
Days Reduced From Original Total = r
Sliding Change Fee = p * r * 50% = n
Plus Standard Change Fee = n + $10 = TOTAL CHANGE FEE

EXAMPLE
Original Cost = $602.70
Total Days = 14

Cost Per Day = $602.70 / 14 = $43.05
Days Reduced From Original Total = 12
Sliding Change Fee = 43.05 * 12 * 50% = 258.30
Plus Standard Change Fee = 258.30 + 10 = $268.30

Just to reiterate, all change fees are non-refundable, even if the original reservation is subsequently cancelled.

Attractant Free Camping Agreement

By entering Mount Kidd RV Park, you agree that you understand and will abide by the following rules.

To ensure bears and other wildlife do not access human food:

  • You agree to store all attractants inside a hard-sided vehicle or trailer when not in use.
  • You understand attractants include coolers (even empty ones), garbage, food, beverage containers, recyclables, pet food, toiletries and any other scented products.
  • You understand these items must not be left unattended when you are inside a tent, trailer or vehicle or when you leave your campsite.
  • You understand leaving attractants unattended could lead to wildlife becoming food conditioned and, as a result, euthanized.
  • You understand that certain items are not allowed on the premises due to bear and wildlife safety regulations. This includes inflatable hot tubs, kiddie pools, or similar items.
  • Leaving attractants unattended may result in fines and/or an eviction.

Terms Of Use

Last updated: July 21, 2025

These Terms of Use ("Terms", "Terms of Use") govern your relationship with reserve.mountkiddrv.com website (the "Service") operated by Spearstone, Inc. on behalf of Mount Kidd RV Park ("us", "we", or "our").

Please read these Terms of Use carefully before using the Service.

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.

Clarification Regarding 3rd Party Sellers
We do not authorize any 3rd party to sell, transfer, or otherwise provide access to any Mount Kidd RV Park reservation. All reservations must be purchased via this system online, or in-person at our front-desk.

Third-Party Commercial Operations

Third-party commercial operators are strictly prohibited from conducting business or providing services on Mount Kidd RV Park property without prior written authorization from management. This prohibition includes, but is not limited to, delivery services (wood, food, fuel, etc.), food trucks, equipment dealers, vehicle dealers, and any other commercial activities. Due to significant liability, security, privacy, and safety considerations inherent to government-owned facilities, all requests for third-party commercial activities must be submitted to management for comprehensive review and approval. Management reserves the absolute right to deny any request at its sole discretion without explanation or justification.

Important: A separate formal request must be submitted for each individual instance of proposed third-party commercial activity, and any previous approval does not constitute authorization or imply approval for future activities. For clarification regarding this policy or to submit formal requests for third-party commercial activities, guests must contact management directly through one of the following authorized channels: in person at the front desk, by telephone at +1-403-591-7700, or via email at admin@mountkiddrv.com.

Availability, Errors and Inaccuracies

In order to provide exceptional service, and accuracy, we regularly update the products and services on the Service.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be unavailable.

We may experience delays in updating information on the Service and in our advertising on other websites.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Promotions may be available for a limited time.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

We reserve all rights to block or remove communications or materials that we determine to be: (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) in violation of a copyright, trademark or, other intellectual property right of another or; (d) offensive or otherwise unacceptable to us in our sole discretion.

You acknowledge that, by providing you with the ability to view and distribute user-generated content on the Service, we are merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes the copyright or other intellectual property infringement ("Infringement") of any person.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to the attention of "Copyright Infringement" of support@spearstone.net and include in your notice a detailed description of the alleged Infringement.

You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing your copyright.

Intellectual Property

The Service and all contents, including but not limited to text, images, graphics or code are the property of Spearstone, Inc. or Mount Kidd RV Park and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use, or to place an order with Mount Kidd RV Park. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of Spearstone, Inc. or its clients, or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.

Links To Other Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by Spearstone, Inc.

Spearstone, Inc. and Mount Kidd RV Park have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Spearstone, Inc. and Mount Kidd RV Park shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Indemnification

You agree to indemnify, defend and hold harmless Spearstone, Inc. and Mount Kidd RV Park, and their principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.

These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; (c) anything you post on or upload to the Service; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.

Limitation Of Liability

Spearstone, Inc. and Mount Kidd RV Park, their directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iiv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer And Non-Waiver of Rights

Spearstone, Inc. and Mount Kidd RV Park make no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.

Spearstone, Inc. and Mount Kidd RV Park, their subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

If you breach any of these Terms and Spearstone, Inc. chooses not to immediately act, or chooses not to act at all, Spearstone, Inc. will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. Spearstone, Inc. does not waive any of its rights. Spearstone, Inc. shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

Exclusions

As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.

Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Alberta and the laws of Canada, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on this page.

You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

If we make any material changes to these Terms, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Privacy Policy

Last updated: June 29, 2026

Spearstone, Inc. operates the reserve.mountkiddrv.com website (the "Service") on behalf of Mount Kidd RV Park, together ("us", "we", or "our") .

Personal Information Collect, Use, Disclosure and Consent

Personal Information may include your name, email address, age, home address, phone number, medical information, employment information, and social media details.

We are committed to providing our clients, customers, members ("you", "your" or "them") with exceptional service. Providing exceptional service may involve the collection, use and, at times, the disclosure of your Personal Information. Protecting your Personal Information is one of our highest priorities. While we have always respected your privacy and safeguarded all Personal Information, we have strengthened our commitment to this goal. This is to continue to provide exceptional service to you and to comply with all laws regarding the collection, use and disclosure of Personal Information. We will inform you of why and how we collect, use and disclose Personal Information; obtain your consent, as required; and handle Personal Information according to applicable law. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing you to request access to, and correction of, your personal information.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We will only collect Personal Information that is necessary to fulfill the following purposes:

  • To verify identity;
  • To identify your preferences;
  • To open and manage an account;
  • To ensure you receive a high standard of service;
  • To meet regulatory requirements;
  • To better serve you while on our properties, or en-route to and from our properties;
  • Other legal reasons as apply to the goods and services requested.

We will obtain your consent to collect, use or disclose Personal Information. In some cases, we can do so without your consent (see below). You can provide consent orally, in writing, electronically or through an authorized representative.

You provide implied consent where our purpose for collecting using or disclosing your Personal Information would be considered obvious or reasonable in the circumstances. Consent may also be implied where you have notice and a reasonable opportunity to opt-out of having your Personal Information used for mail-outs, marketing or fundraising and you do not opt-out.

We may collect, use or disclose Personal Information without the consent:

  • When permitted or required by law;
  • In an emergency that threatens an individual's life, health, or personal security;
  • When the Personal Information is available from a public source;
  • When we require legal advice from a lawyer;
  • For the purposes of collecting a debt or protection from fraud;
  • Other legally established reasons.

We will not sell your Personal Information to other parties unless consent has been provided or implied. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose. We will make reasonable efforts to ensure that your Personal Information is accurate and complete. You may request correction to your Personal Information to ensure its accuracy and completeness. A request must be in writing and provide sufficient detail to identify your Personal Information and the correction being sought.

We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, in our discretion.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your Personal Information may be implied.

Behavioral Remarketing

Spearstone, Inc. may use remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service. In certain circumstances, your implied consent to our accessing, using or disclosing may be provided if you do not instruct your web browser to refuse all cookies or to indicate when a cookie is sent.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Communications

We contact you about your interactions with Mount Kidd RV Park in three discrete categories. Each category has its own consent rules, channels, and method to change your preferences.

1. Emergency Communications — required, no opt-out

We will contact you regarding natural disasters, wildlife incidents, missing-persons notices, on-site emergencies, and other matters of public safety affecting guests at the park. These messages are sent only as needed (historically less than once per year). They apply to everyone in your reservation, including registered (additional) guests whose phone numbers you provide to us at booking — those numbers are used for emergencies only and for no other purpose.

Lawful basis: vital interests (public safety) under PIPEDA; CASL §6(6)(c) (safety-related messages exempt from opt-in requirements); GDPR Art. 6(1)(d) where applicable.

2. Reservation Communications — required for the duration of your stay; SMS is opt-in only

We will send reservation-related notices to the primary account holder for booking confirmations, payment receipts and requests, change notices, waiting-list responses, check-in / check-out confirmations, and changes to the terms you have agreed to. These are sent only on the occurrence of a triggering event for a reservation you have directly or indirectly initiated.

Email, telephone, and physical mail are required channels for the life of your reservation. SMS requires your separate express opt-in and can be withdrawn at any time by replying STOP to any SMS we send or by updating your preferences from your account.

Lawful basis: contract performance and implied consent under CASL §10(9) (existing business relationship for 24 months from your last transaction).

3. Marketing Communications — optional, opt-in only

With your express opt-in consent, we may send you opening-date reminders, discount programs, on-site and youth activities updates, local-area activities, and general or partner promotional materials. You opt in to each channel (email, SMS, telephone, physical mail) independently. Marketing messages are sent rarely.

You may withdraw consent for any or all marketing channels at any time by:

How we may reach you — channels

We use four channels: email, SMS (text message), telephone, and physical mail. For marketing, consent is recorded separately per channel. For reservation communications, email is the default; SMS requires opt-in. For emergency communications, we may use any channel for which we have your contact information.

Registered (additional) guests on your reservation

If you add registered (additional) guests to your reservation and provide their phone numbers, by doing so you confirm that you have those guests' permission to share their contact information with Mount Kidd RV Park and that they consent to receive emergency communications from us at those numbers. Their numbers are not used for any other purpose.

Your rights — and how to exercise them

You may at any time:

Note: Emergency and reservation communications cannot be opted out of for the duration of an active reservation — these are required for the safety of our guests and the proper operation of your booking. If you do not wish to receive them, please contact us to cancel your reservation prior to arrival.

Sender identification (CASL §6(2)(b))

Mount Kidd RV Park
1 Mount Kidd Dr, Kananaskis Village, AB T0L 2H0, Canada
Email: support@mountkiddrv.com
Phone: +1-403-591-7700

Compliance With Laws

As set out above, and for clarity, we will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Business Transaction

If Spearstone, Inc. or Mount Kidd RV Park is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will make reasonable efforts to provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including Personal Information, to Canada or the US and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Minor").

We do not knowingly collect personally identifiable information from Minors. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Minors without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.